Parloa’s €4 Million Seed Financing Round

BMH BRÄUTIGAM has advised Parloa on the deal.

Parloa, a leading conversational AI platform for omni-channel customer service automation, announced a € 4 million seed financing round.

The round saw participation from renowned institutional venture capitalists Newion and Senovo, as well as renowned business angels and (Unicorn) founders.

The Berlin-based company was founded in 2017 by Malte Kosub and Stefan Ostwald with the goal of reshaping the future of customer communication.

Parloa’s software combines automatic speech recognition and natural language understanding, enabling companies to create automated dialogs for phone, chat, voice assistants and messengers. Parloa’s AI can be easily and quickly integrated into a given customer service experience, is capable of understanding the same set of words and contexts as a call center agent, and allows companies to train the technology in the company’s specific vocabulary. Companies such as Ergo, SwissLife, Decathlon, Admiral Direkt, HSE and Deutsche Rote Kreuz already rely on Parloa.

The BMH BRÄUTIGAM team included Bastian Reinschmidt (Picture), Dr. Raoul Moritz Nissen, Jonas Kiehne, Catharina Schmidt (all Venture Capital).

Involved fees earner: Jonas Kiehne – BMH Bräutigam; Raoul Moritz Nissen – BMH Bräutigam; Bastian Reinschmidt – BMH Bräutigam;

Law Firms: BMH Bräutigam;

Clients: Parloa GmbH;

Federica Tiefenthaler

Author: Federica Tiefenthaler